Effective date:
Last updated:
Terms and Conditions
OneMoment – One Photo, Every Day
Welcome to OneMoment!
These Terms and Conditions (“Terms”) govern your access to and use of the OneMoment mobile application, website, and related services (collectively, the “Service”), operated by StrataLabs (“we,” “us,” or “our”).
By downloading, installing, accessing, or using OneMoment, you agree to these Terms and our Privacy Policy.
If you do not agree to these Terms, please discontinue using the Service.
1. About OneMoment
OneMoment is a personal photo journaling application designed to help users capture, organize, and preserve meaningful memories through a daily photo experience.
Depending on the version of the application and your subscription plan, OneMoment may provide:
- Daily photo capture and selection.
- A calendar-based photo journal.
- Monthly photo highlights and favorite photo selection.
- Daily and monthly reminder notifications.
- Photo organization and memory browsing.
- Local photo storage and management.
- Optional cloud backup and synchronization.
- Premium features available through subscriptions.
- Additional photo-sharing and memory-preservation features introduced in future updates.
Certain features may require an internet connection, device permissions, or a paid subscription.
We reserve the right to introduce, modify, suspend, or discontinue features, subject to applicable law and any commitments made to paying subscribers.
2. Eligibility
You must be at least 13 years old, or the minimum age required to consent to use the Service under applicable laws in your jurisdiction, whichever is higher.
If you are under the age of legal majority in your jurisdiction, you must have permission from a parent or legal guardian to use OneMoment.
By using the Service, you represent that you meet these eligibility requirements.
3. User Accounts
Certain OneMoment features may require account registration.
If you create an account, you agree to:
- Provide accurate registration information.
- Maintain the security of your account credentials.
- Notify us of suspected unauthorized account access.
- Accept responsibility for activities conducted through your account, except where responsibility rests with us under applicable law.
You must not impersonate another person, create fraudulent accounts, or attempt to access accounts belonging to other users.
We may suspend or restrict accounts involved in violations of these Terms, subject to applicable law.
4. Photo Ownership and User Content
4.1 Ownership of Your Photos
You retain ownership of the photos, images, captions, and other content you create, upload, or store through OneMoment (“User Content”).
OneMoment does not claim ownership of your personal photos.
4.2 Permission to Process Content
When you use features requiring us to store, synchronize, back up, or display User Content, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, and display that content solely as necessary to operate and provide the Service.
This license does not authorize us to sell your personal photos or use them in advertising without your separate permission.
The license ends when the relevant content is deleted from our systems, except where temporary retention is reasonably necessary for backup, security, legal compliance, or other lawful purposes.
4.3 Your Responsibilities
You are responsible for ensuring that:
- You have the necessary rights to any content you upload.
- Your content does not violate applicable laws.
- Your content does not infringe another person's intellectual property or privacy rights.
- You do not use OneMoment to store or distribute unlawful or abusive content.
We reserve the right to remove content that violates these Terms or applicable law, where technically possible and legally permitted.
5. Photo Storage and Data Availability
OneMoment may support local device storage, cloud storage, or both, depending on the features available.
5.1 Local Storage
Photos stored locally may be lost if:
- The application is uninstalled.
- Application data is deleted.
- Your device is lost, damaged, or reset.
- Your device experiences a hardware or software failure.
Unless a cloud backup or synchronization feature is explicitly enabled and confirmed, you should not assume that photos are backed up to our servers.
5.2 Cloud Storage
If cloud storage or synchronization is available, its use may be subject to storage limits, subscription requirements, and technical restrictions.
Although we take reasonable measures to protect stored information, we cannot guarantee uninterrupted access or that data loss will never occur.
5.3 Personal Backups
We encourage you to maintain independent backups of important photos and memories.
OneMoment should not be treated as the sole permanent archive of irreplaceable photographs.
6. Notifications and Reminders
OneMoment may offer optional notifications, including:
- Daily reminders to capture or select a photo.
- Reminders when a daily photo has not been selected.
- Monthly reminders to choose a favorite photo.
- Notifications about relevant application features or account activity.
You may manage notification permissions through your device settings or available application settings.
Notification delivery depends on factors such as device permissions, operating system restrictions, connectivity, and notification service availability.
We do not guarantee that every notification will be delivered at a specific time.
Failure to receive a reminder does not constitute a failure of the Service.
7. Free and Premium Features
OneMoment may provide both free and paid features.
The free version may include a limited set of photo journaling capabilities.
Premium features may include additional functionality, customization, storage, backup, synchronization, or other enhancements, as described within the application.
We may modify the features included in each subscription tier. Material changes affecting existing paid subscriptions will be communicated where required by applicable law.
Purchasing a subscription does not transfer ownership of the application or its underlying technology to you.
8. Subscriptions, Payments, and Renewals
8.1 Subscription Plans
OneMoment may offer monthly, annual, or other subscription plans.
Subscription prices, billing periods, included features, and any available trial terms will be displayed before purchase.
8.2 Payment Processing
Subscriptions purchased through the Apple App Store or Google Play are processed by the respective platform.
We do not directly collect or store your complete payment card information for purchases processed by these platforms.
8.3 Automatic Renewal
Unless otherwise stated at checkout, subscriptions automatically renew at the end of each billing period until canceled.
Your payment method may be charged according to the subscription terms presented at purchase.
8.4 Cancellation
You can cancel your subscription through the platform used for the original purchase.
For iOS: Open Settings → Your Name → Subscriptions → OneMoment → Cancel Subscription.
For Android: Open Google Play → Payments & subscriptions → Subscriptions → OneMoment → Cancel subscription.
Cancellation generally prevents future renewals. Access to paid features normally continues until the end of the current paid billing period, subject to the applicable platform terms.
Uninstalling OneMoment does not automatically cancel an active subscription.
8.5 Refunds
Refund requests for subscriptions purchased through Apple or Google are generally handled according to the respective platform's refund policies.
Nothing in these Terms limits any refund or consumer protection rights available under applicable law.
8.6 Price Changes
We may change subscription prices from time to time.
Where required, we will provide advance notice or obtain consent through the relevant app marketplace before a new price takes effect.
9. Free Trials and Promotional Offers
OneMoment may occasionally offer free trials, promotional pricing, or limited-time access to premium features.
Eligibility, duration, renewal terms, and promotional conditions will be disclosed when an offer is presented.
Where a free trial converts into a paid subscription, the applicable price and billing terms will be shown before confirmation.
You are responsible for canceling before the applicable renewal or trial deadline if you do not wish to continue with a paid subscription.
10. Privacy and Personal Data
Your privacy is important to us.
Our collection, processing, storage, and handling of personal information are described in the OneMoment Privacy Policy.
Depending on the features you use, information processed may include:
- Account information.
- Photos and related metadata.
- App preferences and settings.
- Notification preferences.
- Subscription status.
- Device information.
- Usage analytics and diagnostic information.
We process personal data in accordance with applicable privacy and data protection laws, including the Philippine Data Privacy Act of 2012 where applicable.
Please review our Privacy Policy for information about data retention, third-party service providers, security practices, and your privacy rights.
11. Permissions
OneMoment may request access to certain device features, including:
- Camera: To capture photos directly within the application.
- Photos or Media Library: To allow you to select, import, or manage photos.
- Notifications: To deliver optional reminders and relevant alerts.
- Internet Access: To support features requiring network connectivity, such as account services, cloud synchronization, or subscription verification.
You may revoke applicable permissions through your device settings.
Some features may not function correctly without the necessary permissions.
We will not intentionally access unrelated personal photos or device information beyond what is necessary for the functionality you authorize.
12. Acceptable Use
You agree not to:
- Use OneMoment for illegal, fraudulent, or harmful activities.
- Upload or distribute content that violates another person's rights.
- Attempt unauthorized access to our systems or other users' accounts.
- Reverse engineer, decompile, or modify the application except where permitted by applicable law.
- Introduce malware or malicious code.
- Interfere with the security, performance, or availability of the Service.
- Exploit subscription, payment, or account systems.
- Use automated systems to abuse or overload our infrastructure.
Violations may result in restricted access, account suspension, or termination.
13. Future Photo Sharing and Public Features
OneMoment may introduce optional features that allow users to publish selected photos, share calendars, or make memories accessible to other users.
If such features become available:
- Sharing will be optional unless explicitly stated otherwise.
- Users will be responsible for selecting the content they publish.
- Publicly shared content may be visible to other users or individuals with access to a shared link.
- Users must respect the privacy and intellectual property rights of others.
- Additional community guidelines or feature-specific terms may apply.
Private photos will not automatically become public solely because a sharing feature is introduced.
We may provide tools to manage visibility, revoke sharing access, or remove published content, subject to the technical capabilities and terms of the relevant feature.
14. Intellectual Property
The OneMoment application, including its software, design, branding, logos, interfaces, graphics, and other proprietary materials, belongs to StrataLabs or its licensors.
These materials are protected by applicable intellectual property laws.
You receive a limited, personal, non-exclusive, non-transferable, revocable license to use the application in accordance with these Terms.
You may not copy, distribute, sell, sublicense, or commercially exploit our proprietary materials without prior written authorization, except as permitted by law.
This section does not affect your ownership of User Content.
15. Third-Party Services
OneMoment may integrate with third-party services, including:
- Apple App Store.
- Google Play.
- Authentication providers.
- Cloud infrastructure providers.
- Analytics and crash-reporting services.
- Notification delivery providers.
Your use of certain third-party services may be governed by their respective terms and privacy policies.
We are not responsible for independent third-party services or disruptions outside our reasonable control, except as required by applicable law.
16. Service Availability and Updates
We aim to provide a reliable and accessible experience.
However, the Service may occasionally be unavailable due to maintenance, technical failures, software updates, infrastructure issues, or circumstances outside our reasonable control.
We may release updates to improve security, performance, compatibility, or functionality.
Some updates may be necessary for continued use of particular features.
We do not guarantee that every feature will remain available indefinitely or operate on every device or operating system version.
17. Account Deletion and Data Removal
If account registration is available, users may request deletion of their accounts and associated personal data.
Account deletion may be initiated through available in-app controls or by contacting our support team.
Upon a valid deletion request, we will delete or anonymize applicable personal information within a reasonable period, subject to legal obligations, legitimate retention requirements, and technical backup limitations.
Deleting an account may permanently remove access to associated cloud-stored photos and other account information.
Photos stored independently on your device may remain on that device unless you delete them separately.
Deleting your OneMoment account does not necessarily cancel subscriptions managed through Apple or Google. You should cancel any active subscription through the applicable marketplace.
Additional information is available in our Privacy Policy.
18. Disclaimer of Warranties
To the extent permitted by applicable law, OneMoment is provided on an “as is” and “as available” basis.
We do not guarantee that:
- The Service will always operate without interruptions.
- The application will be completely free from bugs or errors.
- All photos or data will remain available under every circumstance.
- The Service will meet every user's specific expectations.
- All features will work identically across devices.
Nothing in this section excludes warranties or rights that cannot legally be excluded under applicable consumer protection laws.
19. Limitation of Liability
To the maximum extent permitted by applicable law, StrataLabs will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the Service, including loss of profits or business opportunities.
We are not responsible for data loss resulting solely from user actions, device failures, or circumstances outside our reasonable control where we have complied with applicable legal obligations.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from fraud, willful misconduct, or other legally protected claims.
20. Suspension and Termination
We may suspend or terminate access to the Service if you materially violate these Terms, engage in unlawful activity, or create a significant security risk.
Where reasonably appropriate, we may provide notice and an opportunity to resolve the issue.
You may stop using OneMoment at any time.
Termination does not automatically cancel a subscription billed through a third-party marketplace.
Provisions that reasonably need to survive termination, including intellectual property protections, applicable liability provisions, and dispute resolution terms, will remain effective.
21. Changes to These Terms
We may update these Terms to reflect changes in the application, legal requirements, business operations, or available features.
When material changes occur, we may notify users through an in-app notice, email, or another appropriate communication method.
The updated Terms will display a revised effective date.
Where applicable law requires additional consent, we will obtain it before applying the relevant changes.
22. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of the Philippines, without prejudice to mandatory consumer protection laws that may apply in your country of residence.
If a dispute arises, we encourage you to contact us first so that we can attempt to resolve the issue informally.
Nothing in these Terms prevents you from exercising rights or seeking remedies available under applicable law.
23. Contact Information
If you have questions, concerns, or requests regarding these Terms, please contact:
- App name
- OneMoment
- Developer / Operator
- StrataLabs
- Website
- stratalabs.com.ph
- Support email
- To be announced
- Country
- Philippines
For privacy-related concerns, please refer to our Privacy Policy or contact us using the details above.
24. Acknowledgment
By accessing or using OneMoment, you acknowledge that you have read and understood these Terms and agree to be bound by them, subject to applicable law.
Thank you for choosing OneMoment.
One photo. One day. One memory at a time.